Kookaburra Music Tree Reviews
Kookaburra Music Tree Customer Reviews (15)
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Customer for life, ofc
Now that I've gotten my first instrument from here, I'll definitely come back for future upgrades and purchases. The experience from start to finish has been fantastic, and I trust they'll stand behind their products long-term.
Awesome selection of quality instruments
I was pleasantly surprised by the massive breadth of high-quality instruments on offer. The guitars in particular are crafted with meticulous care - you can really tell the level of expertise that goes into making each one.
Amazingly fast shipping
I literally couldn't believe how fast my order arrived! Less than 48 hours from clicking "buy" to guitar in hand. If you need an instrument ASAP, they'll deliver in a hurry.
Great instructions and info
The manuals and extra material they include - like online tuning and playing guides - are so useful, helping you get the most out of your new instrument right from the start. I appreciated all the little tips and tricks they shared.
Very helpful staff
The customer service folks are so polite and knowledgeable. They spent ages chatting with me to find the perfect guitar for my needs and skill level. Felt like they genuinely wanted me to find an instrument I'd enjoy for years.
The Best Beginner Guitars I've Come Across
The DIY kits and starter guitars are perfect for those lookin' to just dip their toes in learning how to play. Building your first guitar yourself really makes you bond with the instrument and appreciate it even more.
Amazing Value with Quality Instruments
They offer guitars and other musical tools at costs that are quite reasonable for how well crafted everything seems to be. The prices are downright generous compared to the high level of design and sound performance you get.
Kookaburra Music Tree Customer’s Q&A
Kookaburra Music Tree FAQs
About Kookaburramusictree.com Prices and Cost?
The website Kookaburramusictree.com offers a variety of musical instruments for sale. For instance, the AA80 Symphony Viola is priced at $799.00 AUD. This viola is described as a distinguished instrument crafted with precision and passion. It features a resonant spruce top and maple back and sides, producing a balanced, rich tone. The website offers free shipping across most of Australia and free returns for 150 days. Another product, the KOLOSS GT5 Aluminum Body Locking Machine Head Electric Guitar, was on sale for $553.50, down from its original price of $615. This guitar is described as a high-quality and innovative instrument that offers a unique playing experience. Please note that prices may vary and it's always a good idea to check the website for the most current pricing and availability.
About Kookaburramusictree.com Popular Products and Services?
"Kookaburramusictree.com" is a music store that offers a variety of musical instruments and accessories. The store is known for its good value and great quality products, which range from beginner to professional level. Some of the popular items include guitars, banjos, ukuleles, mandolins, violins, and accessories. They also offer a Guitar DIY kit. The store has two physical locations: one at Unit 4/88 Magowar Rd, Girraween NSW, 2145 and the other at 26 King St, Newtown NSW, 2042. Customers can reach out to them via phone at +61 2 96883988 or email at kookaburramusictree@gmail.com. The website is accessible for online orders, but please note that order processing and customer support responses may be delayed during holiday periods.
Kookaburramusictree.com Return Policy?
The Return Policy of Kookaburramusictree.com allows customers to return most new, unopened items within 150 days of delivery for a full refund. The return shipping costs will be paid by the company if the return is a result of their error, such as if the customer received an incorrect or defective item. Customers should expect to receive their refund within four weeks of giving their package to the return shipper. This time period includes the transit time for the company to receive the return from the shipper (5 to 10 business days), the time it takes for them to process the return once they receive it (3 to 5 business days), and the time it takes the customer's bank to process the refund request (5 to 10 business days).
As for the Shipping Policy, Kookaburramusictree.com can ship to virtually any address in the world. However, there are restrictions on some products, and some products cannot be shipped to international destinations. When customers place an order, the company will estimate shipping and delivery dates for them based on the availability of their items and the shipping options they choose.
Please note that during holiday periods, order processing and customer support responses may be delayed. For instance, the last day of operations before closure is December 22, and the resumption of operations is January 8. During this time, the website will remain accessible, and customers can still place orders online. However, they should be aware that order processing and customer support responses may be delayed.
It's important to note that all weights will be rounded up to the next full pound to reflect the policies of the shipping companies used by Kookaburramusictree.com.
If customers need to return an item, they can simply login to their account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. The company will notify them via e-mail of their refund once they've received and processed the returned item.
Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information.
How can I contact Kookaburra Music Tree?
Kookaburra Music Tree can be contacted in several ways. One can give them a call in Australia on +61 2 96883988. Alternatively, an email can be sent to kookaburramusictree@gmail.com. They have two physical stores located at: Unit 4/88 Magowar Rd, Girraween NSW, 2145 and 26 King St, Newtown NSW, 2042. For any urgent matters or inquiries, one can reach out to them at kookaburramusictree@gmail.com or 0414557898. They strive to assist as best as they can. Please note that their office hours are from Monday to Friday, 09:00 - 17:30, and on Saturday from 10:00 - 13:00.